FAQs
Can’t find what your looking for below? Contact us at info@o2events.com.au
We appreciate your patience during busy periods, where we aim to respond within 1-3 business days.
Yes – to upgrade distance, log in to your Race Roster Dashboard to view your registration. Then, click ‘transfer to new sub-event’ and follow the prompts to purchase.
To downgrade or withdraw, please email us at info@o2events.com.au
We have a variety of categories on offer to suit all abilities! Simply select your preferred ‘Award Category’ during registration. Your results will be ranked against others in your category.
Please note, Elites must hold an AusTriathlon License or be endorsed by an accredited coach.
Categories: Elite, Junior Elite, Youth Draft Legal, Open, Para Multiclass, Athena, Clydesdale, Family and Friends, and First Timers.
Not sure which category is right for you? Check out our category description below:
Elite & Junior Elite – Draft Legal Racing. This category is restricted to those with a Professional Racing License or a referral from an accredited coach.
Youth – Draft Legal Racing. Athletes must be endorsed by an accredited coach to race in this category.
Age Category – 5 year brackets starting from 15-19 years of age. You will be ranked against those of your age bracket and gender.
Open – Suitable for participants wanting the extra challenge of racing others outside their age group. TT bikes are permitted in this category.
Para Multiclass – Athletes with a disability, also known as Multiclass Award Category.
Athena – An informal award category for those who nominate themselves as over 70kg to race against similar athletes.
Clydesdale – An informal award category for those who nominate themselves as over 95kg to race against similar athletes.
Friends & Family – Otherwise known as ‘Race Your Mates’. This is an informal award category that anyone can race in, and start their swim together. This category is not eligible for Series Points.
First Timer – This category is not eligible for Series Points. Suitable if this is your first ever triathlon and you want to start with other first timers.
Yes, if you are a Full Sprint Series Entrant, Race 6 is automatically upgraded to Olympic distance.
You are welcome to downgrade your Race 6 distance to Sprint, however you will not be eligible for Series Points at Race 6.
Only the Olympic distance in Race 6 counts towards series points. You will need to race Sprint distance in Races 3 and 4 to get series points.
Individual Race Entrants – If you can’t make a particular race you have registered for, we try to be as accommodating as possible. Before entries close if you provide a medical certificate we can transfer you into another race.
Series Entrants – Refunds and deferrals are not available for Series Entrants, unless circumstances have changed drastically (i.e. missing 3 or more races). Special refund or deferral requests must be accompanied by a medical certificate.
Transfer
A transfer from one series race to another is possible where the team is notified via email at: info@o2events.com.au prior to eTickets being sent (4pm, Thursday of race week). After this time, transfers will only be offered in extreme circumstances, with a medical certificate.
Refund
The 2XU Triathlon Series has a no refund policy as outlined in the participant waiver accepted during the registration. In exceptional circumstances where transferring to a future event is not possible, a refund can be made available minus a 25% administration fee.
Entries are non-transferable as outlined in the participant waiver. Each person needs to fill out their personal information, emergency contacts and e-sign the participant waiver in the registration process. Therefore, entries cannot be transferred between friends.
Yes – you can now update your Club or School by logging in to your Race Roster Dashboard to edit your registration. Changes can be made online until Wednesday of Race week. Club and School points cannot be altered after the race.
Tri-Kids – Wetsuits are permitted but not required. The swim is very short and we feel the experience will be better for the young ones if they move quickly from swim to bike without having to remove a wetsuit.
Fun Tri – Wetsuits are optional. We’d estimate that about 50% of Fun Tri participants wear wetsuits for their swim. Wetsuits help with buoyancy for those less confident in the water and also provide comfort in events earlier in the season when the water temperature is lower.
Sprint and Olympic – Wetsuits are optional. We’d estimate that about 75% of the field wears a wetsuit for these swims, particularly for Olympic distance where you spend more time in the water.
Elite, Junior Elite, Youth Draft Legal – At certain water temperatures, Technical Officials will rule if wetsuits cannot be worn, and communicate this to athletes at the event.
A wave start is the time in which each category starts the swim leg. This is coordinated by the swim cap colour assigned to the race category you have entered in. For example, if you are male 25-29 pink cap with black print, you will need to start with this group, which may be at a different time to another wave of the same colour, such as female 45-49 pink cap with black print.
It’s important to note both the cap colour and the category you are entered in. Your race e-Guide and Wave Starts will be posted to our website and emailed out at 5pm on Wednesday of race week.
This is ok – we have the swim leg adequately guarded by Elwood Surf Life Saving Club, with a mixture of Boards, IRBs and coordinating staff on the shore with medical staff. If you feel like you need help at any stage during the swim, the procedure is to raise your arm in the air. We recommend rolling onto your back with your feet to the shore in order to avoid waves hitting your face.
Once back onshore, you are welcome to continue the event. You can do this by joining your wave as they head through the swim finish and onto the bike. You will receive times for your triathlon, however there will be a note of DNF next to your result to ensure you don’t place in the ranked results without completing the swim leg.
Prior to the swim commencing you can also choose to bypass the leg entirely, opting to begin your triathlon from the swim finish, performing just the bike and the run. Your results will be presented as above.
Drafting involves taking advantage of the rider in front to block the wind for you. For all races in the series Age Group and Open entrants are not permitted to intentionally draft to gain advantage during the bike leg.
You are required to keep a distance of 7 metres between the leading edge of the front wheel of the forward bike and the leading edge of the front wheel of the following bike, unless passing. Draft zones may overlap for safety reasons, leaving or entering transition and when making an acute/U-turn.
All bikes (except for e-bikes) are welcome in the 2XU Tri-Series. However, as you gain more experience you may want to start using a road or time trial bike.
No, all participants need to be wearing a t-shirt/singlet while on the run course. Officials will not allow you onto the run course without a covered torso.
Multisport Australia will be able to help with any result queries, contact them at: time@multisportaustralia.com.au with your name and participant number.
Series Points are updated following each race. The series points for 2024/25 can be found here.
Entering as a team means you are splitting the triathlon legs (swim, bike, run) amongst your team members. You can choose to have either 3 team members doing 1 leg each, or 2 team members doing 1 and 2 legs each.
Teams consist of 2 or 3 members with the swim/bike/run legs divided between them.
ALL CHANGEOVERS occur at the bike rack, with the timing band swapped from team member to team member. All team members will have a wristband to access transition.
Elastic laces are a great way to shave off precious seconds during your transition, as they allow you to pull your running shoes on without having to tie your laces. However, these are definitely not required.
Water Pollution is assessed on event morning, in consultation with relevant authorities. Should the swim not proceed due to pollution, a contingency run will replace the swim as the first leg of the Triathlon. Given this is considered a Triathlon by AusTriathlon’s definitions, no refunds or transfers are provided in this instance. Should you wish to withdraw or transfer, this needs to occur prior to eTickets being sent Thursday of Race week.
Yes – you can now change your category by logging in to your Race Roster Dashboard to edit your registration. Changes can be made online until Wednesday (4pm) of Race week. Changes after this time must be made in person at the Event Info tent.
Yes, please complete the form here. We will contact you with further details, should spots become available.
Please see individual Race pages for specific Road Closure details (towards page bottom);
R1 Elwood
R2 Brighton
R3 St Kilda
R4 Sandringham
R5 Elwood
R6 St Kilda
Yes! Volunteers are a critical part of the 2XU Tri Series and we love having them involved.
Register to Volunteer now – email info@o2events.com.au
Please visit the Gallery of the Race in question, and ‘Click for free participant photos’ to find your course photos.
Please visit the Event Info Tent on event day to claim lost property that has been handed in. Unlabelled lost property will be donated to local charities after event weekend.
You won’t need to pay for an entry, however you will need to complete the Buddy Registration form.
All Tri Kids participants receive a medal upon crossing the finish line! For all other distances, check out our Points and Prizes page for more details.
Sprint Races 1-5 and Olympic Race 6. Olympic Distances at Race 3 and 4 do not earn Series Points.
For more information, visit our Points and Prizes page here.
Multisport Australia will be able to help with any result queries, contact them at: time@multisportaustralia.com.au with your name and participant number.
It happens, don’t worry! To avoid an $80 fine from MSA, please mail your timing chip in a padded express post envelope to:
Multisport Australia: PO Box 2122,
Woolooware, NSW, 2230
Please keep your tracking number handy, as you may need to present this to MSA upon request.
We don’t hire out bikes directly; however, if you get in touch with our event partner Ormond Giant, they will be able to help guide you with hiring/purchasing a bike.
There is no official cut-off time for each distance, rather a blanket approach where participants still on the road at reopening time will be turned back for their safety.
The swim leg of the TriKids event is undertaken in shallow enough waters that kids can stand at any time if they wish. In addition, Surf Life Saving Victoria are present to assist if necessary and will support the children as required.
Prior to race start, our training partner Tri Alliance conducts a pre-race briefing at the bike rack, and then walks the kids down to the swim start. Tri Alliance are then present throughout the event and can assist during transitions to ensure that the TriKids feel safe and comfortable!
No – the One Day License (race insurance) is included in the cost of a team registration.
Yes, we offer Race 3 and 4 Olympic Upgrades as an additional item to purchase in our Event Store.
Simply follow this link to purchase.
Important: Once your transaction is complete, please forward your confirmation to info@o2events.com.au and specify which race(s) you wish to apply your upgrade to.