Can I change my Award Category after registration?
Yes – you can now change your category by logging in to your Race Roster Dashboard to edit your registration. Changes can be made online until 30 minutes prior to your race. Changes after [...]
If I can’t make it, can I transfer my entry to a friend?
Entries are non-transferable as outlined in the participant waiver. Each person needs to fill out their personal information, emergency contacts and e-sign the participant waiver in the [...]
Can I get a transfer or refund on my entry?
Transfer A transfer from one series race to another is possible where the team is notified via email at: info@o2events.com.au prior to eTickets being sent (4pm, Thursday of race week). After this [...]
I registered for Race * but can no longer make it, what are my options?
Individual Race Entrants – If you can’t make a particular race you have registered for, we try to be as accommodating as possible. Before entries close if you provide a medical certificate [...]
Do olympic distance races count for series points?
Only the Olympic distance in Race 5 counts towards series points. You will need to race Sprint distance in Races 2 and 3 to get series points.
Is race 5 automatically olympic distance for series entries?
Yes, if you are a Full Sprint Series Entrant, Race 6 is automatically upgraded to Olympic distance. You are welcome to downgrade your Race 6 distance to Sprint, however you will not be eligible [...]
What category should I enter?
We have a variety of categories on offer to suit all abilities! Simply select your preferred ‘Award Category’ during registration. Your results will be ranked against others in your category. We [...]
Can I edit my existing registration (upgrade/downgrade distance or other)?
Yes – to upgrade distance, log in to your Race Roster Dashboard to view your registration. Then, click ‘transfer to new sub-event’ and follow the prompts to purchase. To downgrade or [...]